Privacy Notice

This document outlines how OWL Building Control Solutions Ltd, collects, stores and uses the data we get from you and/or your agent.

What information is being collected?

The personal data we collect is your name and email address. We collect this
along with your address, telephone number(s), and the details of the project
we are contractually engaged in providing building control (Building Regulations Approval) for.

Who is collecting it?

OWL Building Control Solutions Ltd.

How is it collected?

Information that you provide by filling in forms on our website www.owlbcs.co.uk. This includes information provided at the time of filling in our ‘Contact Us’ form, requesting ‘A Quotation’ from us or submitting a new ‘Project Information Form’.

We also record the data provided to us in the Project Information Form (our contract of engagement) which you or your agent has submitted to us by email, post or by hand.

Why is it being collected?

It is being collected to allow us to provide the services we are contractually engaged by you to perform – namely building control.

How will it be used?

Your name, address and the details of the project being undertaken are used to inform the regulatory authorities of the fact that OWL Building Control are engaged by you to carry out the building control function for your project.

Your email address will be used as follows:

• To send you non-marketing commercial communications related to your project

• To send invoices and payment reminders to you

• Send you email notifications that you have specifically requested

• To deal with enquiries and complaints made by or about you relating to
our website or our service.

Your telephone number(s) will be used as follows:

• To seek clarification of details regarding your project, to arrange site inspection visits or to gain updates on the status of the works being

   undertaken

Who will it be shared with?

The Local Authority for your area, and if applicable, the Water Authority and the Fire Authority.

We will also share details of your project with consultants we may need to seek expert advice from with respect to your project or with contractors engaged by us to provide site inspection services.

What will be the effect of this on the individuals concerned?

None other than to allow us to communicate with you and to complete the lawful discharge of our service.

Is the intended use likely to cause individuals to object or complain?

No.

What if the information held is incorrect?

We are happy to provide you with a copy of the data we hold on you and to change it as soon as practically possible after you advise us of any discrepancies.

How is the data stored?

On the internal OWL Building Control Solutions Ltd network servers which are hosted in our office.

How is the data accessed?

Only staff authorised to access the network servers and our database system can access the data. Access to both is password protected.

Is the data safe?

Yes. Data is fully backed up and is encrypted as it travels to the back up servers and whilst it is stored. No data is sent outside of the UK.

How long is the data stored?

Our licence to perform the building control function is given by the Construction Industry Council and they require us by law to maintain records of each and every project we oversee for 15 years.

Is the data used for marketing purposes?

No. If at some point in the future, we intend to send you marketing information we will expressly seek your consent.

Cookies

We do not collect any personal data through the use of ‘Cookies’.

Your Internet browser has the in-built facility for storing small files – “Cookies” – that hold information which allows a website to recognise you as a user. Our website takes advantage of this facility to enhance your experience. We use these cookies for commercial reasons, for tracking and analytical purposes. By using the OWL Building Control Solutions website, you consent to the use of cookies for these purposes.

We use a combination of both session and persistent cookies. Session cookies keep track of your current visit and how you navigate the site, persistent cookies enable our website to recognise you as a repeat visitor when you return. The session cookies will be deleted from your computer when you close your browser. Persistent cookies will be removed on a pre-determined expiry date, or when deleted by you.

Most web browsers allow user privacy settings to block either all cookies, or third party cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites, including this one. (Please visit www.aboutcookies.orgfor comprehensive information on how to change your cookie settings in a wide variety of different web browsers.)

Who do you contact if you have any questions?

Please contact Brian Gerhardt by email at briangerhardt@owlbcs.co.uk or by telephone on 01488 669124.

Information Commissioner’s Office

If you need to contact the Information Commissioners Office you can do so by following this link: https://ico.org.uk/global/contact-us/

Last updated September 2018